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Director of Extended Opportunity Programs and Services (EOPS) and Ombudsperson
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Position Number: 1969151
Location: Fremont, CA
Position Type: Student Affairs and Services

Director of Extended Opportunity Programs and Services (EOPS) and Ombudsperson
Full-Time, Academic Management Position
Ohlone Collge

Ideal Candidate Statement
The position reports to the Dean of Counseling, Student Success and Support Programs and is responsible for performing a variety of administrative and supervisory duties related to the development and oversight of educational and support services to students participating in EOPS/CARE and CalWORKs programs. The Director maintains frequent contact with students, with representatives and service providers from the community, governmental agencies, and various college personnel. This position also serves as the campus ombudsperson for students, providing resources for helping to settle complaints and disputes.

Job Description Summary
Under the direction of the Dean of Counseling and Special Programs, plan, organize, control and direct the development and implementation of programming for the Extended Opportunities and Serices Program. Develop department goals, objectives, policies and priorities; supervise and evaluate the performance of assigned personnel and student workers. Develop the preparation of proposals, plans and applications for the funding of programs; serve as liaison between faculty, community agencies and other institutions of higher education. Serve as the campus Ombudsperson to address student concerns and complaints.

KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
Title V regulations.
Education Code
Board Policy and Administrative Procedure
Brown Act.
Student Success Funding Formula
Student development theory
Social services functions.
Functions, rules and regulations of EOPS, CARE and CalWORKs programs.
College administrative process.
Budget preparation and control.
Oral and written communication skills.
Principles and practices of administration, supervision and training.
Application of laws, codes, regulations, policies and procedures, including the Education Code.
Interpersonal skills using tact, patience and courtesy.
Operation of a computer and assigned software.

ABILITY TO:
Interpret, apply and explain rules, regulations, policies and procedures.
Participate in the development and implementation of Department goals, objectives, policies and priorities.
Develop proposals, plans and budgets for the funding of programs including EOPS, CalWORKS, CARE and TANF.
Serve as liaison between faculty, community agencies and other institutions of higher education.
Manage Associated Students accounts.
Direct the planning and implementation of student sponsored activities and programs.
Serve as the campus Ombudsperson.
Supervise and evaluate the performance of assigned staff.
Communicate effectively both orally and in writing.
Establish and maintain cooperative and effective working relationships with others.
Operate a computer and assigned office equipment.
Analyze situations accurately, develop solutions, and adopt an effective course of action.
Meet schedules and time lines.
Work independently with little direction.
Plan and organize work.
Prepare comprehensive narrative and statistical reports.
Direct the maintenance of a variety of reports, records and files related to assigned activities

Essential Duties
ESSENTIAL DUTIES:
Plan, organize, control and direct the development and implementation of EOPS and Ombudsperson department goals, objectives, policies and priorities; identify resource needs; recommend and implement policies and procedures.
Direct and develop the preparation of proposals, plans and applications for the funding of programs including EOPS, CalWORKS, CARE and TANF; implement new programs and monitor services; evaluate program progress and assure the disbursement of services; prepare reports relating to cost analysis and program efficiency and effectiveness.
Serve as liaison between faculty, community agencies and other institutions of higher education; assure the formation of a representative and effective advisory committee; generate and distribute printed materials and publications.
Identify students eligible for grant and program admissions; assure proper disbursement of funds and compliance with reporting regulations and requirements;
Prepare and conduct workshops relating to goal setting, interpersonal communications skills, leadership and other topics relating to campus organization and student development; provide coaching, mediation and intervention services to students as appropriate; supervise, conduct and evaluate counseling activities.
Serve as the campus Ombudsperson; serve as an impartial intermediary between the College and the public; advise students on various college processes, including student conduct and academic integrity, as well as student concerns and complaints.
Supervise and evaluate the performance of assigned staff; interview and select employees and recommend transfers, reassignment, termination and disciplinary actions.
Provide technical expertise, information and assistance to the Dean of Counseling and Special Programs regarding assigned functions; assist in the formulation and development of policies, procedures and programs; develop and implement goals and objectives, policies and procedures for the Department.
Plan, organize and implement long and short-term programs and activities designed to develop assigned programs and services; collaborate with various divisions and departments.
Direct the preparation and maintenance of a variety of narrative and statistical reports, records and files related to personnel and assigned activities.
Communicate with other administrators, personnel and outside organizations to coordinate activities and programs, resolve issues and conflicts and exchange information; provide coaching, mediation and intervention services for students in conflict as necessary.
Develop and prepare the annual preliminary budget for the Department; analyze and review budgetary and financial data; control and authorize expenditures in accordance with established limitations.
Operate a computer and assigned software programs; operate other office equipment as assigned; drive a vehicle to conduct work as assigned.
Create co-curricular programming that promotes diversity and equity for students and the community.
Attend and conduct a variety of meetings as assigned.

OTHER DUTIES:
Perform related duties as assigned.

Education and Experience
EDUCATION AND EXPERIENCE:
Any combination equivalent to: Master's degree in counseling, social work, career development or related field and five years increasingly responsible experience in student services, counseling, behavioral sciences or student affairs.

Physical Characteristics
WORKING CONDITIONS:

ENVIRONMENT:
Office environment.
Constant interruptions.
Driving a vehicle to conduct work.

PHYSICAL DEMANDS:
Ability to exchange information and make presentations.
Ability to operate a computer keyboard.
Ability to understand a variety of materials.
Sitting and standing for extended periods of time.
Pushing, pulling, lifting and carrying moderately heavy objects to conduct events.
Walking.

Salary Range
$109,739 - $140,060 Annually

Close Date 08/28/2020
Open Until Filled No
Foreign Transcripts
Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.

Benefits Statement
Ohlone offers a competitive benefits package. Below is a list of some of our offerings:
Medical, dental, vision, life insurance, EAP and LTD.
Ohlone participates in California Public Employees' Retirement System (PERS) and California State Teachers' Retirement System (STRS).
Paid vacation.
Paid sick leave.
Paid holidays and district-paid floating personal days.
Longevity pay step increases based on years of service.
IRS Section 125 Flexible Medical Spending Plan.
457(b) Deferred Compensation Plan (employee contributes).
403(b) Tax Shelter Annuity Plan (employee contributes).

*Benefits will be prorated for positions less than 100%

Immigration Reform & Control Act of 1986
Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal "Immigration Reform & Control Act of 1986."

Foreign Transcripts
Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.

Benefits Statement
Ohlone offers a competitive benefits package. Below is a list of some of our offerings:
Medical, dental, vision, life insurance, EAP and LTD.
Ohlone participates in California Public Employees' Retirement System (PERS) and California State Teachers' Retirement System (STRS).
Paid vacation.
Paid sick leave.
Paid holidays and district-paid floating personal days.
Longevity pay step increases based on years of service.
IRS Section 125 Flexible Medical Spending Plan.
457(b) Deferred Compensation Plan (employee contributes).
403(b) Tax Shelter Annuity Plan (employee contributes).
*Benefits will be prorated for positions less than 100%

Immigration Reform & Control Act of 1986
Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal "Immigration Reform & Control Act of 1986."

District Statement
A multi-campus single community college district, Ohlone College is located in the southern portion of the San Francisco Bay in California; serving 12,000 students per year. The District has a main campus in the City of Fremont and a center in the City of Newark. Ohlone College is an ethnically diverse institution that promotes innovation and continuous improvement in departments and divisions. The College is named for the native population living in the area when Mission San Jose was founded. The Fremont campus is located just south of the historical Mission. The Newark Center is located near Interstate 880 and emphasizes programs in health, environment, and technology.

EEO Statement Summary
The District is strongly committed to the principles of equal opportunity and to hiring qualified staff who reflect the diversity of our community. The District encourages a diverse pool of applicants and does not discriminate on the basis of sex, race, religious creed, color, national origin, ancestry, age (40 or over), medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, disability, military and veteran status, pregnancy/childbirth/breastfeeding or related medical condition or any other protected basis in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants.

If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.

Conditions of Employment
Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts and proof of freedom from tuberculosis. In addition you will be required to provide identification and employment eligibility as outlined in the federal "Immigration Reform & Control Act of 1986." Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance.

To be considered for this recruitment, applicants must submit ALL of the items listed below via our new on-line applicant tracking system available by visiting:

https://employment.ohlone.edu/postings/48131.

The closing date for this position is 08/28/2020.
The College reserves the right to modify, rescind or re-advertise this recruitment at any time.

Required documents for this position include:
1. Current Resume
2. A cover letter
3. List of professional references including name, position, organization, phone number, email and their relationship to you. Please do not submit letters of references at this time.
4. Unofficial copies of all college transcripts;Official sealed transcripts will be required at the time of hire.
5. SupplementalDiversity Question