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The Informational Interview
by Nancy Bergman, Executive Vice President
Stanley, Barber & Associates
There are really only two kinds of interviews you may experience in the job search process. When there is a specific, known position available and you are a candidate for the position, we use the designation Job Interview.
When there is no specific job at stake and the true purpose of the interview is to gather data from the interviewer, we call this the Informational Interview.
What exactly is an information interview? It is a short, 15-20 minute meeting scheduled at your initiative, where you ask for advice and information about the person's job function, questions regarding the particular organization and its culture, the field you are considering, and building a network.
Remember that you are searching for critical information to help you understand the "realities" of working in a particular profession, field, or organization. It helps to be organized in your approach by preparing a step-by-step scenario such as the following "sample":
- Introduction
Thank you for taking the time to share your insights about Human Resources.
- Contact Name
Regina Clark, of Nadia Communications, suggested that your expertise in this profession could be of great help to me in my career research.
- Disclaimer
Please be assured that I do not expect you to have a job, or know of one at this time.
- Restatement of Purpose
I realize that you have a busy schedule, however I will only need about 15 minutes of your valuable time.
- The Bridge
Let me share some brief information of my background before I ask you some questions.
- A One-Minute Background Story About You
I have been in the banking industry for two years, and I'm thinking of a career transition into the high tech environment. I was primarily responsible for the establishment of the first Human Resources Department. I've worked in various capacities; which included recruitment, employee relations, compensation benefits and documentation. During my recent position in Human Resources, I have revised personnel policies and procedures manuals to promote better administration. Management became more consistent in its communication and this greatly improved company morale. During my career, I developed a broad range of skills. Because I've worn several hats in each position I've held and due to my strong determination to excel; my performance has consistently exceeded company expectations.
- Questions
What would be your criteria in searching for an ideal candidate in Human Resources in the high tech environment? What possible positions would be available to me in your industry based on my skills and qualifications? Would you recommend that I take additional courses or attend certain workshops to be more competitive in the high tech industry?
- Request for Feedback
Do you have any advice or information you can share with me? Do you have any questions you'd like to ask me?
- Request for Information and Contacts
Here is a list of companies in which I am interested, do you think they are companies I should pursue? Do you know of anyone who can provide me with additional suggestions or recommendations? May I use your name when I call them?
- Thank you
I really appreciate the time you gave me and the information you shared. It was very informative and helpful. I will stay in touch and keep you informed of my progress.
If you are prepared and organized, you will gain valuable and realistic information about your career direction. If you've made a good impression, you will be remembered and perhaps be offered a position, if there is a need, in the future.
Tip: Always write personal "thank you" notes following informational interviews.
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